Practice Makes Culture

Transform your organization when most change efforts fail. After decades of organizational transformation efforts, the failure rate remains stubbornly high: over 70%. What’s missing? The human element. In Practice Makes Culture, you'll discover why most transformations still fail and how to ensure yours succeeds by addressing what other approaches miss: the emotional dynamics, hidden narratives, and everyday behaviors that truly shape your organization. This practical guide introduces a powerful framework centered on three critical focus areas: - Elephants: Address the emotional aspects of change, recognize diverse perspectives, and tackle difficult conversations that most leaders avoid. - Ownership: Create transformation that people actually want by ensuring those affected by change are the ones steering it. - Practice: Transform meetings into powerful practice fields for cultural change through consistent, daily reinforcement of desired behaviors. Whether you're helping your humans grapple with GenAI (everywhere), helping turn around a business or department, or building a learning organization, you'll learn how to create lasting change that delivers both better business results and happier humans. Filled with practical templates, facilitator guides, and real-world case studies, this book translates cutting-edge research into actionable practices you can implement immediately. Don't settle for another failed transformation. Create a culture where continuous improvement and positive change become organizational habits—where your teams deliver with confidence, quality, and joy.