Own It!

From the straight-shooting breakout star of Bravo’s Tabatha Takes Over and author of It’s Not Really About the Hair, Tabatha Coffey shares the secrets of her success in Own It! On television, Coffey is known for using tough love to overhaul failing businesses and help owners take charge of their future. In Own It!, Coffey takes her trademark no-nonsense style and business expertise to the page to provide small business owners, aspiring entrepreneurs, and anyone looking to “own their lives” with the keys to success. Combining her own experiences with those of everyday people who have faced challenging transitions, Own It! will help readers reach their goals. Stop making excuses and start taking control with Tabatha’s no-bullshit framework for success: Business Plan Essentials: Stop "winging it" and build a concrete road map for your business. Tabatha’s tough love approach cuts through the excuses to get you focused on what really matters. Customer Service That Works: Learn when the customer is right, when they’re wrong, and how to build a loyal following that lasts. Features real-world case studies from everyday business owners. Building a Team: Master the art of hiring, training, and leading a staff that respects you. Tabatha’s no-nonsense rules apply to everyone—especially the boss. Financial Responsibility: Get control of your money with direct advice on everything from bookkeeping to budgeting. It’s the difference between cash flow and profit, and it’s not optional.