The Golf Course GM’s Handbook Practical Leadership for Profitable Sustainable Clubs

The Golf Course GM's Handbook is a practical, modern guide for anyone responsible for leading a golf club—whether private, municipal, or resort. More than a manual on turf, tee sheets, or operations, this book focuses on the leadership systems that create profitable, sustainable, people-centered clubs. Drawing on real-world experience and proven management frameworks, it equips general managers with the tools needed to balance financial performance, environmental responsibility, and team culture. From daily workflows to long-term strategic planning, this handbook bridges the gap between technical operations and effective leadership. Inside, you will learn: • Practical systems for budgeting, forecasting, and financial decision-making • Staff management strategies that build strong, motivated teams • Communication scripts and checklists for common operational challenges • Member-relations approaches that improve satisfaction and retention • Sustainable business practices that reduce costs and protect the environment • Leadership principles that strengthen culture, fairness, and long-term legacy Whether you are stepping into your first GM role or refining an established career, this book provides a clear, actionable roadmap for running a successful golf club. It blends industry-specific operations with universal leadership skills, helping you lead confidently, manage complexity, and create lasting value for your members, staff, and community. Professional. Practical. Profitable. This is the definitive leadership resource for today's golf course general manager.