The Library Leader's Guide to Employee Coaching: Building a Performance Culture One Meeting at a Time

Can library leaders improve their employees’ work performance using structured coaching meetings, instead of discipline? Yes. This book tells you how. Trained, empowered, and employee-focused coaches can provide a prescription for change in their libraries – using their experience, guidance, mentoring, and support – to address a complex organizational problem: how to get the very best from the gathered employees (at all levels) for that work day. Employees can be both taught and led, using coaching interventions that serve to redirect misguided, unproductive, time-wasting, or even unethical or inappropriate behaviors. Using real-life examples from libraries, government, and the private sector, The Library Leader's Guide to Employee Coaching teaches its readers to work for organizational and employee change by starting with rapport-building conversations; relating relevant stories; using Performance Improvement Plans and/or Behavior Improvement Plans; discussing consequences as needed; and providing no small amounts of hope, praise, and patience.