Reinventing governance through ICT and public communication

Josep Borrell Fontelles, Introduction
Luigi Nicolais, Introduction
Reinventing Governance through ICT and Public Communication - Executie Summary Good governance, eSociety, eGovernance
(The good governance calls for eGovernance; Featuring eGovernance; The eGovernment rationale: a process to teinvent Government; The eGovernment objectives; Stages of e Government; How ICTs support eGovernment; The eDemocracy rationale: strengthening democracy; The Public Communication rationale: communicate good governance; eGovernance monitoring and evaluation; Potential challenges to eGovernance)
The eGovernment European Policies
(Milestones of information society development in Europe: the EC White Book, the Lisbon strategy, eEurope, i2010; The eGovernment objective framed in the eEurope Action Plans; i2010 eGovernment Action Plan; eGovernment and eDemocracy projects in the European R&D Framework Programs; IDABC Program; eGovernment Good Practice Framework; The Public Sector Information activities)
eGovernment technical and organizational building blocks
(eGovernment organizational framework; Interoperability frameworks; Prioritizing eGovernment applications; Prevision of shared services and infrastructure; Public-private partnership; Open source software; mGovernment; tGovernment; eGov case histories all over the world)
eGovernment monitoring
(The United Nations M&E eGovernment projects approach; The European eGovernment benchmarking; M&E the eGovernment demanded; What users really want from online public services; eDemocracy monitoring and evaluation; The evolutionary path of eGovernment; eGovernment barriers)
The European initiatives in the Public Communication domain
(From the White Paper on Governance to the White Paper on a European Communication Policy; Action Plan to improve communicating Europe by the Commission; Plan-D for Democracy, Dialogue and Debate; White Paper on a European communication policy; Green Paper on European Transparency Initiatives; Current specific Public communication initiatives)
eGovernance statistical data
(World data about eGovernment in Europe; World data about eDemocracy) Analytical Index.