What Great Trainers Do

Corporate trainers are tasked with an awesome responsibility—helping individuals develop the skills they need to advance their careers and boost their organizations’ bottom lines. It’s a challenging job, but What Great Trainers Do is here to help—providing a proven structure for dynamic workshops along with surefire strategies for blending course content with fluid interaction. Readers will learn how to: Organize presentations for maximum impact • Use activities to connect participants to the content and each other • Create visual aids that reinforce key points • Fine-tune their delivery • Listen actively and read the group • Address questions and concerns • Make presentations interactive—involving learners early and often • Manage the tough moments • Handle resistance • Use debriefs, demonstrations, and deliberate practice to solidify performance, improve applicability, and make training stick • Adapt the course to fit the participants • Promote positive group process • And much more Great training doesn’t happen by accident. Accessible and practical, What Great Trainers Do is a one-stop resource for reliable, repeatable learning results.