Managing and Leading People through Organizational Change: The Theory and Practice of Sustaining Change through People

Change in organizations is all about people; it is people who plan, prepare for and implement change and who are affected by it in the daily course of their work. However, there is a tendency to focus on the more technical and quantifiable aspects of implementing organizational change programmes whilst ignoring the complex ways that these will impact individuals. Providing an evidence-based analysis of change in organizations, Managing and Leading People Through Organizational Change is written for senior practitioners responsible for change programmes and postgraduate students of organizational change. This updated edition demonstrates the importance of understanding the impact of developing technologies, including AI, as well as how best to implement sustainability and inclusion in the workplace. With new material on individual wellbeing and the impact of hybrid working, this book sets out frameworks, practical approaches and recommendations for communicating with and leading individuals, teams and organizations through change. Full of exercises, interviews and real-world examples from across the globe, this book is an essential resource for leaders and students enabling them to achieve sustainable benefits of change at work.