Rethinking the Post-Pandemic Organization: Closing the Civility Gap

Rethinking the Post-Pandemic Organization: Closing the Civility Gap provides readers with a collection of enlightening articles that speak to how the COVID-19 pandemic has affected modern work and consequently, the renewed importance of ethical and civil leadership in the workplace. In Unit I, readings discuss key themes in business ethics, the need to rejuvenate civility in organizations, and the evolution of tolerance. Unit II features articles that examine the challenges of ethical/civil leadership in multigenerational workplaces and how leaders can take action to assure civility at work. In Unit III, students read about workplace challenges to civility, including barriers created by technology, factors that can cause leaders to engage in destructive behavior, and the role of manners in effective leadership. The final unit addresses the importance of trust, organizational culture, and treating people as unique individuals; the consequences of incivility in the workplace; and the vital need of good communication in implementing a civil culture. Rethinking the Post-Pandemic Organization is ideal for courses and programs in leadership, management, human resources, and organizational behavior.