Infinite: How Visionary Leaders Transform Today's Businesses into AI-Forward Companies

Transform your organization by making AI foundational — not just functional Infinite: How Visionary Leaders Transform Today’s Businesses into AI-Forward Companies, written by two senior ServiceNow leaders, introduces the concept of the "Infinite Company"—a new class of organization built with artificial intelligence at its core. Rather than treating AI as an add-on, this book provides a strategic blueprint for seamlessly integrating human talent and AI to achieve greater innovation, productivity, and scale. Infinite guides readers through the evolution from traditional digital transformation to AI-driven innovation. It challenges conventional business models, exploring how AI-native companies are disrupting legacy organizations and offering strategies for leaders to rethink how they work, measure success, and structure their teams. The book presents a framework for building infinitely adaptable organizations led by AI-native leaders. Readers will also discover: How to shift from AI-enabled operations to building organizations with artificial intelligence embedded at the structural core Strategies for developing an AI-native leadership mindset that moves beyond traditional digital transformation approaches A framework for creating infinitely adaptable organizations that scale innovation, productivity, and competitive advantage simultaneously Insights into how AI-first companies are disrupting legacy business models and rewriting the rules of competition Practical guidance on rethinking success metrics, team structures, and workflows for an AI-driven operational environment Infinite is written for business and technology leaders responsible for guiding their organizations through the shift to AI-driven operations. Whether leading enterprise transformation or building new AI-native ventures, this book delivers the strategic framework needed to compete against organizations already rewriting the rules of business.