Paper to Practice: Why Compliance Programs Fail and How to Build Programs That Work

Why compliance programs fail—and how to build integrity-driven organizations that actually prevent misconduct In Paper to Practice, Harvard Business School Professor and Founder of Integrity Lab, Eugene Soltes reveals why despite significant spending and time, companies continue to face major fines, reputational damage, and regulatory scrutiny from employee misconduct. Drawing on significant experience with multinational organizations, including more than two dozen Fortune 100 companies, global regulatory agencies, and more than a decade of research, Soltes exposes the fundamental problem with corporate compliance: measuring inputs instead of outcomes. This book delivers a data-driven framework for transforming compliance from a ”check-the-box” exercise into a measurable business activity that drives real behavioral change. You'll discover how leading organizations are moving beyond traditional compliance toward building integrity-driven cultures—where employees do the right thing that drives measurable value for the business. Inside the book: How to measure compliance effectiveness using behavioral outcomes, not completion rates Proven methods for building and assessing organizational culture using both quantitative and qualitative data Strategies for proactive risk management that go beyond traditional risk matrices Evidence-based approaches to investigations, speak-up systems, and accountability that actually change behavior Frameworks for demonstrating ROI on compliance investments to boards and regulators Essential reading for board members, chief compliance officers, and senior executives who recognize that managing integrity risk is as critical as managing any other business function. Paper to Practice, provides the tools to finally answer the question: Is our compliance and integrity program actually working?