Prompt Engineering for the Workplace

Prompt Engineering for the Workplace is a practical guide to communicating effectively with modern AI systems to improve productivity, decision-making, and everyday workflows. As AI tools such as ChatGPT and Claude become embedded in professional environments, results increasingly depend on how well users frame instructions, provide context, and guide model behavior. This book explains prompt engineering as a workplace skill rather than a technical discipline, making it accessible to non-developers and business professionals. Readers learn how to structure prompts for clarity, consistency, and reuse. The book covers zero-shot, few-shot, and chain-of-thought prompting techniques, with examples tailored to common workplace tasks such as drafting emails, summarizing documents, generating marketing content, and assisting with basic coding or analysis. Key topics include: How AI language models interpret instructions and context Designing prompts that produce reliable, repeatable outputs Zero-shot, few-shot, and chain-of-thought prompting explained simply Practical prompt patterns for writing, research, and analysis Integrating AI into daily workflows without overreliance or risk Prompt Engineering for the Workplace is ideal for professionals who want to use AI confidently, responsibly, and efficiently—without needing a technical background.