Leading with empathy

Talking about feelings is on everyone's lips. This should be decisive for the economy of the future, promote corporate culture, enable New Work and bind employees. - But how? How can you give feelings a place without them taking up too much space? How can you work with groups in such a way that there is a clear structure and diversity is taken into account as well? Conduct clarification discussions so that lasting results are achieved? This book presents twelve methods for working with the Gefühlsmonster Cards. From communication with groups and teams to self-management to a tool for clarification discussions and performance reviews, each with examples and clearly structured instructions for use. Lilli Höch-Corona has been working as a mediator, coach and trainer for more than 20 years. Her passion lies in reaching an understanding. For this purpose she developed the Gefühlsmonster Cards in 1996. Since then, a variety of methods have been developed around this instrument, which make talking about feelings both easier and more effective. The Gefühlsmonster Cards are available in stores or as an online application on the author's homepage.