The 55 Soft Skills That Guide Employee and Organizational Success

Most people have heard of soft skills and perhaps can list one or two. The authors, Dr. Tobin Porterfield and Bob Graham, both university professors with extensive business backgrounds, have uncovered a list of 55 soft skills that employees and organizations are increasingly unleashing to spur innovation and growth. This book lists each of the 55 soft skills, drawn from a review of hundreds of academic articles and their experiences in various industries, including manufacturing, energy, publishing and start-ups. The book also explores how each of the soft skills might appear in the workplace. The result is a book that explains an important driver for success in this hyper-competitive, technology-first business climate. By blending soft skills with people's technical skills, those aptitudes, competencies and expertise most education focuses on, employees and organizations can overcome challenges in today's complex workplace. As organizations, and the leaders and employees that work for them, seek a new edge to achieve greater productivity and innovation, focusing greater attention on soft skills could be the difference maker. The authors discusses better-known soft skills like emotional intelligence, written communication and listening, as well as unrecognized soft skills like empathy, adapting to change and persistence. Written in an easy-to-read, actionable style, each chapter, which addresses a specific soft skill, serves as a powerful springboard for looking at work in new, exciting ways. The 55 Soft Skills That Guide Employee and Organizational Success is perfect for executives, leaders and employees in all fields, at all levels.